3ds max dont respond

Hello,
I’m new to Pulze and i have problem.
When i want to start rendering its hanging when it’s trying open 3ds max on nodes. And thats all, nothing else happen:/
Scene its working on Backburner but i want to move to Pulze…
Any advices?

Hi,

Could you please contact us at support@pulze.io and we can discuss your problem in detail. In order to help you out we will require some log files from the problematic computers. You can get the logs by clicking on the settings (cogwheel icon at the top right corner) and pressing the “Collect Log” button.