Error to launch SM first time - trial version


A friend of mine is trying Scene Manager (trial version) and he has the following problem: no matter it’s an empty scene or not, the first time he launches SM, he got the error message “Error while loading Pulze - Scene Manager”. Then he has to click on OK, and the next time, SM perfectly launches.
It’s on 3dsmax 2021.3.
Any idea please ?

Thanks in advance !


Can your friend reach out to us at and we will take care of it!

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