Depending on your current Scene Manager version it could happen that after starting the Scene Manager you will see one of these error messages in some cases:
This means that due to an error the Scene Manager is not able to start. These errors can happen for various reasons but most likely they will show up after a previous crash of 3ds Max.
To fix this problem please follow these steps:
- Close all running instances of 3ds Max
- Delete the content of C:\Users<username>\AppData\Roaming\Pulze Scene Manager\Temp or for older versions C:\Users<username>\AppData\Local\Pulze
- Navigate to C:\Users<username>\AppData\Local\Temp\ and delete all the folders that starts with Pulze-SceneManager
- Once you removed these folders start 3ds Max and your Scene Manager should be all good again
If these steps doesn’t help you could try reinstalling the Scene Manager and if you still have problems please contact us at support@pulze.io