sometimes in the render manager the job will “begin” but will be stuck in the opening scene, or some other early part of the process, and it will hold a node for several hours if the job goes unnoticed. the only solutions i have found is pausing and then unpausing the specific renders, but that doesnt always fix the problem
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Try to check the Max log on the node that failed.
It is located here:
C:\Users#USERNAME#\AppData\Local\Autodesk\3dsMax\2022 - 64bit\ENU\Network
Often it says that there is a texture that cannot be read, so go into “Asset tracker”, right click and click “remove missing assets”.
I can recommend the “Prune Scene” script from 3DGround.net. It often helps when there is a problem with network rendering.
If you can send us some log files we are happy to dig into them and help you figure out why it gets stuck.