License Error on start (NOTFOUND_USER)

Hi, i decided to try scene manager. I’ve applied trial, istalled the program and get this error window after first start. I tried to relogin and to reopen the 3ds max but nothing help. Maybe you guys have some thoughts?

Hello Diachenko,

If the problem still exists could you please drop us a mail to and we will look into it.


Hi Peter, thank you for quick answer. I checked it and everything works great now)


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