Unable to launch the plugin

Hi there,

Post manager was doing well since 4/5 month.
Today while working on photoshop Ii launched the plugin, it asks me to log on then it gets locked on the “loading” screen.
I am a bit puzzled since the app is perfectly working on my collegue’s desktop right next to me, and never cause me that kind of issue before.

Thanks for the help

Regards

Hello!

There was a Post Manager update on our servers last Friday, and since then in some cases, Photoshop’s extension cache is trying to load the previous build after login.

The solution is

  • Close Photoshop
  • Go to C:/Users/<USERNAME>/AppData/Local/Temp/cep_cache/ and delete every directory that has com.pulze.postmanager in its name.
  • Start Photoshop

Let me know if the issue still persists after this!