Workstation doesn`t find the pool

Hello. Weve encountered with a problem when the machine cant find the pool that we created, however this error occurs only on this machine, because the other 13 machines, that are in the same place, use the same network, etc., connected to that specific pool without any problems. Are there any setting that should be set properly, or we can check? Any ideas what could cause that?

Hi @andrii.honcharenko

Could you please send us the logs from that computer and the master pc based on this guide Pulze FAQ | How do I collect my Render Manager logs and send them to Pulze support? and send it to and we will look into it!

Did you sort this?
Did you find a solution to this?