Batch Render cannot be submitted to Deadline

Hi,

We are using 3ds Max 2023.1, Deadline 10.1.22.4.

Batch Render that is created by Scene manager cannot be submitted to Deadline.
We’ve been able to do this successfully for years with 3dsmax 2021 and 2022.

Attached is the error during submission.

Here is a simple max file we were testing on.
https://drive.google.com/drive/folders/1zY7JD9hVN3zKIq33xh22HHw0CctuXkpp?usp=sharing

Thanks.

Upon further testing, Batch Render jobs that we create manually submits properly to Deadline. Only Batch Render jobs created by Scene Manager doesn’t submit. It looks like it has something to do with the Batch Render view name.

EDIT: this was tested on both versions 2.2.11 and 2.2.12 Beta, on multiple computers on our network.

Thanks for the report, we will do some testing with the latest 3ds Max and will let you know if we find anything.

Hi @peter.sarhidai ,

Thank you for your time to test it out.

Deadline just provided me a patch to ignore the UI popup relating to the Batch Render view name, which worked for a while.

At the same time, yesterday deadline just announced that their latest version is actually completely broken, so this is also most likely related. Unfortunately, their new version is the only version that supports 3dsmax 2023. I think many studios are stuck right now.

Hi @vincent

Thanks for confirming, hope this explains the issue that you are facing. While you are waiting for an update from deadline I’m happy to give you free licenses for our Render Manager so that you can keep using 3ds Max 2023 and Scene Manager.

Hi @peter.sarhidai

Deadline has been fixed and is fully functional. This error with Scene Manager still persists.

Batch render jobs that we create manually can be submitted to Deadline and render properly.

Batch Render jobs that are baked from Scene Manager will cause the error. During submission, the first job will always submit successfully, and the error comes up before or during the second job.

So far, tech support from Deadline said

I can’t explain why the “Submit Master Job In Workstation Mode, Spawn Batch Jobs On Deadline” option works, but I imagine it’s not trying to read the scene names at any point. I don’t think skipping the check is a good idea here, though I would be curious about the jobs that work when you enable the previously mentioned setting. I’d expect that having a nameless take from Pulze would cause failures. This may be an incompatibility that needs the engineering team to help out with.

So maybe it has something to do with the way scene names are baked by Scene Manager?

Thanks!

Scene Manager is broken for us since this last update. When baking and sending to deadline, nothing will render. We just get this error and the log doesn’t really explain the problem. If we launch the renders to deadline manually (without baking through scene manager) they work well.

Error: FailRenderException : RenderTask: Unexpected exception (Trapped SEH Exception in RenderFrame(): Access Violation

Thanks for all the info!

We will install the latest version of Deadline to our test farm and will try it out. At the moment it is hard to tell what is causing the issue. I’m not aware that of any changes made to the batch render dialog in 2023 or 2023.1 but maybe I’ve missed something.

We have not changed anything regarding our bake procedures for a long time now. Will run some tests and let you guys know!

We’re using Max 2021 and this started happening after we updated Pulze. The machines with older version of pulze work fine

Can you tell which is the older and newer version number? I’ll look into it

I’ve just been told that we’re only using newest version 2.2.11 afterall. I can send you the deadline error log or paste it here if you prefer